samsung washing machine fault codes

At times, before any water has filled the washing machine and before wash or agitation cycle starts, the SUD code may appear. The T-Shirt with a + icon indicates that you can pause the cycle to add more clothing. Turn the washer back on and start a cycle - if the error code doesn't clear, please get in touch to organise an assesment of the machine. Switch the appliance back on again and start a new programme. See the page on Washer won't fill with water. Clogged filter-mesh. If your model does not respond to the SPIN button, you will need to, For top loader machines - pause the cycle and redistribute the load, and press, Ensure the washer is level, and once the cycle finishes you should. The Add Door was opened without pressing start/pause. Make sure the drain hose is at the correct height, without kinks or any damage Make sure the machine is plugged into the power point at the wall, rather than an extension cable. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more. Save on Galaxy S20 FE 5G this Black Friday. Turn the machine off and restart the cycle. Make sure there isn't anything keeping the door from closing securely. Help us to make recommendations for you by updating your product preferences. Are you sure to remove this product? Switch the appliance off at the mains then wait 1 minute. 4C2 Hot water is poured into the system – above 50 ° C The water inlet hose is connected to the recent water tap. Switch off the appliance at the mains then wait 1 minute. After the machine drains completely, close the door and power off the machine for a minute or two, then restore power. This code means the appliance is too hot. Switch the power supply back on. Make sure there is nothing keeping the door from closing securely. Make sure that the water tap is opened fully and water is flowing. Depending on the model, the drain system may start draining water automatically. Switch the appliance back on again and start a new programme. The hourglass icon indicates how much time is left in the cycle. Wait for a few minutes, the machine may automatically return to normal operation. The water inlet hose is bent or compressed. The outlet drain hose should be installed at a height of at least 60cm. d5 The door was opened while the washer was running Check here for different Samsung washer sensors that will fit your specific model number washing machine. Reconnect it, then try again. Rather than telling you that something is wrong, icons let you know what your washing machine is doing and provide extra information. If there is no sign of any water, switch off the power for 1 minute. If you find you have an error code on your machine that is not listed on this page, please go to Manuals & Downloads and choose your specific model to learn more. The washing machine thinks there is too much water in the machine - it could be the sensor malfunctioning. Sorry, there is insufficient stock for your cart. Check your appliance manual for optimum loading. ABN 63 002 915 648. E1 Do now not pour water into the system The water deliver tap for the gadget is closed or there may be no water inside the house. Check the drain hose and waste connection for any kinks and blockages. If the error code doesn't clear, please get in touch to organise a service. On some washing machines, the door will also be locked. Samsung washing machines Fault codes and Errors. If the machine will not clear a leak error, please call 1300 362 603 (Toll Free in Australia) to organise an assessment. Once it has cooled, the door will unlock. Check for the connection of the water line (including water taps). Use the tables below to identify the cause of your code and any possible solutions. 4E – Not Enough Water Entering Machine. Make sure the drain hose is at the correct height (between 60 and 90cm) and not obstructed with kinks. If the information code remains, contact a customer service centre. Make sure the end of drain hose is placed on the floor and that it is not clogged. This can mean the sensor is at fault. Enabling Smart Control lets you control the appliance using the Smart Things app. Use the emergency hose to drain excess water from the drum. Switch off the appliance at the mains then wait 1 minute. Check that the water supply hose is not clogged or kinked. Some models also support the Smart Home and Smart Washer/Dryer apps. If the error continues please get in touch to organise a service. Try to restart the cycle after restoring power. Power off and power the machine on after 2-3 minutes, and then try again. Make sure the drain hose is at the correct height, without kinks or any damage, Clean the debris filter if the machine is a front loader. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. The washing machine door will lock whenever a cycle is in progress or it is unsafe to open the door. This error occurs when the position of the clutch can't be detected or after the position of the clutch is detected but the signal of the clutch hall goes wrong. Disconnect the appliance from the mains and clean the buttons with a lightly dampened cloth. Fix your washing machine today. Switch the appliance on again and start a new programme. The appliance has detected an unbalanced load and has stopped the spin for safety reasons. If you see an error code that isn't listed or if you have tried all possible solutions and the problem persists, please contact your nearest Samsung Service Centre. Turn the appliance off and restart the cycle.

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